Terms Of Service

1. Agreement to Terms

Welcome to the Aquacade Pools website (“Website”). Aquacade Pools (“Company,” “we,” “our,” or “us”) provides swimming pool services including maintenance, repair, renovation, and construction (collectively referred to as the “Services”).

By accessing this Website, submitting your information, requesting services, or opting in to receive communications from Aquacade Pools, you agree to be bound by these Terms of Service, Privacy Policy, and Messaging Terms (“Terms”).

If you do not agree to these Terms, you should discontinue use of the Website and services.

Aquacade Pools reserves the right to modify these Terms at any time. Changes become effective immediately upon posting. Continued use of the Website constitutes acceptance of the revised Terms.

2. Eligibility

This Website and our services are intended for individuals 18 years of age or older.

By using this Website, you represent that:

You are at least 18 years old
You have the legal authority to enter into these Terms
Any information you submit is accurate and truthful

We do not knowingly collect personal information from individuals under the age of 18.

3. Description of Services

Aquacade Pools provides services including but not limited to:

Pool cleaning and maintenance
Pool equipment installation and repair
Pool remodeling and renovation
Pool inspections and diagnostics
New pool construction and related services

Service scope, pricing, and timelines may be defined in separate service agreements, estimates, or invoices.

4. Website Use and User Conduct

Users agree to use this Website only for lawful purposes.

Users may not:

Upload unlawful, abusive, threatening, defamatory, or harmful content
Attempt to gain unauthorized access to systems or networks
Interfere with the operation of the Website
Distribute malware, viruses, or malicious software
Use the Website in a manner that could harm Aquacade Pools or other users

Violation of these rules may result in termination of access.

5. Intellectual Property

All content on this Website including text, graphics, images, logos, designs, software, and other materials is the property of Aquacade Pools or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or modified without written permission.

6. Estimates, Payments, and Service Terms

Service quotes are based on information available at the time of evaluation and may change due to:

Unforeseen site conditions
Additional labor requirements
Equipment replacement needs
Structural issues discovered during work

Payment terms will be outlined in project estimates, contracts, or invoices.

Failure to pay may result in suspension or termination of services.

7. Privacy Policy

Aquacade Pools collects limited personal information necessary to operate the business and provide services.

Information collected may include:

Name
Phone number
Email address
Service address
Project information
Communications and service history

This information may be used for:

Scheduling services
Responding to inquiries
Customer support
Service updates
Billing and invoicing
Marketing communications (where permitted by law)

We do not sell or rent personal information to third parties. Information may be shared with trusted service providers strictly for operational purposes.

8. Data Security

We implement reasonable technical and administrative safeguards to protect personal information. However, no internet transmission or storage system can be guaranteed to be 100% secure. Users provide information at their own risk.

9. Third-Party Services

Our Website may include links to third-party websites or services.

Aquacade Pools is not responsible for:

Content on third-party websites
Privacy practices of third parties
Products or services offered by third parties

Use of external websites is at the user's own risk.

10. SMS Messaging Program Terms (TCPA & A2P Compliance)

By providing your phone number and submitting a form, scheduling service, or otherwise opting into messaging, you agree to receive SMS and text communications from Aquacade Pools.

These messages may include:

Appointment confirmations
Appointment reminders
Service updates
Account notifications
Customer support responses
Promotional offers and marketing messages related to Aquacade Pools services

Consent to Receive Messages

By opting in to receive messages, you provide express consent to receive automated or manual SMS messages from Aquacade Pools at the phone number you provided.

Consent to receive marketing messages is not a condition of purchasing services.

Message Frequency

Message frequency may vary depending on:

Service scheduling
Project status updates
Customer support communication
Promotional campaigns

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and no additional SMS messages will be sent unless you re-subscribe.

Help Instructions

For assistance, reply:

HELP

or contact us using the contact information listed below.

Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

11. Limitation of Liability

To the maximum extent permitted by law, Aquacade Pools shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of business
Loss of use

Arising from use of the Website or services.

12. Disclaimer of Warranties

The Website and all content are provided on an “as is” and “as available” basis.

Aquacade Pools makes no warranties, express or implied, including:

Merchantability
Fitness for a particular purpose
Non-infringement

13. Indemnification

You agree to indemnify and hold harmless Aquacade Pools, its employees, owners, and affiliates from claims, damages, or expenses resulting from:

Violation of these Terms
Misuse of the Website
Unlawful conduct

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State in which Aquacade Pools operates, without regard to conflict of law principles.

Any disputes shall be resolved in the appropriate courts within that jurisdiction.

15. Termination of Use

Aquacade Pools reserves the right to terminate or restrict access to the Website or services if a user violates these Terms or engages in unlawful activity.

16. Changes to Terms

Aquacade Pools may update these Terms at any time without prior notice. Updates will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of the updated Terms.

17. Contact Information

If you have questions regarding these Terms, privacy practices, or messaging services, please contact:

Aquacade Pools
Email: john@aquacadepools.com
Phone: 516-287-8355
Business Address: 200 Levittown Pkwy, Hicksville NY 11801

18. Entire Agreement

These Terms constitute the entire agreement between you and Aquacade Pools regarding use of the Website and services and supersede any prior agreements or communications.

By using this Website or submitting your information, you acknowledge that you have read and agree to these Terms of Service, Privacy Policy, and Messaging Terms.

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